
Payer-Provider Software: 5 Strategies for Smooth Sailing
For many revenue cycle leaders, 2025 is all about the tech.
Time and again, execs have said they're investing big in AI and advanced analytics to improve team efficiency, payer relations, and patient access. But all too often, shiny new tools that promise to help are doing more harm than good.
"If you've been in the industry long enough, [you've seen] criteria sets in the market that have a tendency to create friction," says Debbie Schardt, DSL, MBA-HCA, RN, assistant vice president of revenue cycl...
Time and again, execs have said they're investing big in AI and advanced analytics to improve team efficiency, payer relations, and patient access. But all too often, shiny new tools that promise to help are doing more harm than good.
"If you've been in the industry long enough, [you've seen] criteria sets in the market that have a tendency to create friction," says Debbie Schardt, DSL, MBA-HCA, RN, assistant vice president of revenue cycl...